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Last updated: 11/29/2024

1. Introduction

Blue Collar AI also known as Blue Boost (referred to as “we”, “our”, “us”, or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services (referred to as “Service”).

2. Information Collection

Usage data is data automatically collected by our services which includes device unique id, operating system, Internet Protocol (IP) address, browser type, browser version, which pages you visit, which actions you took on the website, and other diagnostic data. We use Browser Cookies (a small file placed on your device for the purpose of state/memory) and Web Beacons (a small electronic request that is used for statistics including counting how many users viewed a web page or opened an email). Additionally, we collect information you provide directly to us when using our services or through 3rd party CRM systems. Information collected may include, but is not limited to, personal information such as your name, email address, phone number, and any other information you choose to provide.

3. Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your comments, questions, and requests
  • Communicate with you about our services, offers, and promotions
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. Data Sharing and Disclosure

You consent to data being shared in the following situations:
  • With Service Providers: (any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or toassist the Company in analyzing how the Service is used) including CRM softwares. 
  • With your consent: Data may be disclosed with your with consent for other purposes.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With business partners and affiliates: We may share Your information with Our business partners to offer You certain products, services or promotions. If we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

  • With legal requirements: Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The company may also disclose data in good faith belief that action is necessary including: Complying with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, protect against legal liability.
 
Data otherwise will not be disclosed otherwise without your consent. This means that without your consent:
  • Your data is never shared with competitors
  • Your data is never sold to third parties
 

5. AI Data Processing

We are an AI (artificial intelligence) company and build AI based technologies on large language models (LLM). We utilize AI technology and LLMs from vendors including Anthropic, OpenAI, and Amazon. Your data may be viewed by the AI model for evaluation, however,

  • Data is not retained by any 3rd party LLM for training purposes
  • Your data is never sold to third parties
  • Your data is never used for training AI models for other companies

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Some measured used for protection include:

  • Data encryption at rest (AES-256)
  • Data encryption in transit (using TLS 1.2 or higher security)
  • All employees use MFA (multi-level authentication)
  • Data center and AI vendors are SOC 2 Type II compliant

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

8. Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If
You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

9. Data Retention

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Blue Boost

[email protected]